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Newmarket

Lemontree Provider Outage

Medium Impact • Innovative Networks Outage | Newmarket

Medium Resolved
  • FTTH
  • GP

Lemontree – Partial Service Restoration

Backup connectivity is active, and many customers have reconnected. Some customers, including Frost Mews, remain affected.

DFA technicians are scheduled to attend site tomorrow, 10 October, at 08:00, to investigate the primary connection. This is the attendance time; a restoration time has not yet been confirmed.

We continue working to restore the remaining customers via the backup connection.

  1. Update Resolved

    Please note that the primary fibre link has been restored.

Resolved 08:41 • 10 Oct 2026