- FTTH
- GP
We are currently experiencing a fibre backhaul outage effecting our Greenfields Node.
-
Update Resolved
Please note that the link has been restored, and all services are back online. Thank you for your patience and understanding while we worked to resolve the issue.
-
Update Monitoring
Kindly be advised that we observe the services have been restored. Should your connection still be down, please power cycle the router onsite by switching it off for a few seconds and switching it on again after a few seconds.
-
Update Monitoring
Greenfields monitoring target unreachable.
-
Update Identified
Greenfields monitoring target unreachable.
-
Update Identified
kindly be advised that the Maintenance team has shared an ETA of 10/31/2026 15:30PM.
-
Update Identified
Greenfields monitoring target unreachable.
-
Update Identified
Please note that we remain in active communication with the upstream provider regarding the fibre break to ensure that the necessary repairs are undertaken as soon as possible. However, we have not yet received any definitive feedback regarding the progress of the repairs. We will continue to follow up and provide updates as soon as further information becomes available.
-
Update Identified
Greenfields monitoring target unreachable.
-
Update Identified
Please rest assured that we remain in constant communication with the upstream provider regarding the fibre fault to ensure that the fault is addressed as promptly and efficiently as possible. We will continue to monitor progress and provide updates as soon as further information becomes available.
-
Update Identified
Please note that we are continuing to follow up accordingly to obtain clarity and resolution on the fault being attended to by the upstream provider. Any new developments will be communicated as soon as they are made available.
-
Update Identified
Please note that we have not received any feedback from the provider regarding this fault as of yet. We will keep you updated on any new developments.
-
Update Identified
Greenfields monitoring target unreachable.
-
Update Identified
Please note that the fault was investigated. The provider advised that they have dispatched the maintenance team to test the last mile XFA link. We will advise once we have received an ETA.
-
Update Identified
Please note that we are following up with the provider regarding this fault. We will share more feedback once received.
-
Update Identified
Please note that the provider is currently busy troubleshooting this fault. We will share further updates once received.
-
Update Identified
Kindly be advised that a ticket has been logged with the backhaul link provider, who are investigating the fault on their end. We will ensure to keep you updated on the progress of their findings.
Resolved 09:05 • 01 Nov 2026