- FTTH
- GP
We are currently experiencing an fibre backhaul outage effecting our Meyersdal Mall Node.
-
Update Resolved
Please note that the link has been restored, and all services are back online. Thank you for your patience and understanding while we worked to resolve the issue.
-
Update Monitoring
Please note that we are continuing to follow up accordingly to obtain clarity and resolution on the fault being attended to by the upstream provider. Any new developments will be communicated as soon as they are made available.
-
Update Monitoring
Please note that services have been restored and will monitor.
-
Update Identified
Please note that there has been no further feedback from the provider as of yet. Rest assured, we are actively pushing the provider for feedback on this issue. Further feedback will be shared as soon as we receive it.
-
Update Identified
Kindly be advised that we are actively communicating with the upstream provider, who has confirmed that repair work is still in progress. We will provide further updates as soon as additional information becomes available.
-
Update Identified
Kindly be advised that the upstream provider has confirmed that their team is currently onsite preparing the cables required to restore the following points of disconnection: D1, D2, D3, GC1, VC1, VC2, and VC3. We will continue to monitor the situation and provide further updates as soon as additional information becomes available.
-
Update Identified
Please note that this service is affected by a cable break and the backhaul providers teams are currently onsite prepping cables. More updates to follow.
-
Update Identified
Please note, while we are currently awaiting a formal technical assessment from our provider, please be assured that we are in constant communication with them to expedite a resolution and secure progressive updates.
Resolved 14:11 • 22 Oct 2026